Ticket refund? Unless your concert has been canceled amid the coronavirus, they can be hard to come by

A number of Americans are stuck with tickets to concerts that have been postponed indefinitely amid the coronavirus pandemic.

Getting a refund has proven difficult in many cases.

That’s because most major ticket sellers’ policies differentiate between events that have been canceled and those that have been postponed.

Canceled? Sure, you can get your cash back, often automatically. New Jersey rockers Bon Jovi, for instance, canceled their entire 2020 tour Monday, in an effort to help ticketholders “pay their bills or buy groceries,” the band said in a statement. 

But postponed, even if a new date hasn’t been set? The answer tends to be no. That has left fans fuming as the pandemic forces A-listers like the Rolling Stones, Elton JohnTaylor Swift, Madonna, Kelly Clarkson, Cher and Jason Aldean to cancel or postpone their shows.

Jeni Garcia is one of the lucky ones.

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